Dr. Miles Bodzin, Founder & CEO of Cash Practice® Systems is a chiropractor who became known as “the king of patient retention”. He’s appeared in the Wall Street Journal, on The Brian Tracy TV Show, written a book with Steve Forbes and speaks internationally on the topic of client retention. His company offers web-based software for chiropractors to implement his 4-Step Process™ resulting in increased patient retention.
1. People who pay on a monthly auto debit have a higher re-sign rate
2. Monitor the rate of re-sign based on pay per visit/monthly auto debit/prepay
3. 3. Prepay dependent offices are reliant on a new patient machine